By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone, at any time, for any reason. You acknowledge that your content—excluding credit card information—may be transmitted unencrypted across various networks and modified to meet technical requirements of connecting systems. Credit card data is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, its use, or access, including any contact on the website through which the Service is provided, without our express written consent. Headings in this agreement are for convenience only and do not affect the interpretation of these Terms.

We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The content is provided for general informational purposes only and should not be relied upon as the sole basis for decisions without consulting more accurate or timely sources. Any reliance on the material is at your own risk. This site may include historical information, which is not current and is offered for reference only. While we reserve the right to modify site content at any time, we are under no obligation to update it. You agree it is your responsibility to monitor any changes to the site.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Some products or services may be available exclusively online and in limited quantities, and are subject to our Return Policy. We strive to display product images and colors as accurately as possible, but we cannot guarantee your screen's display will be accurate. We reserve the right—though not the obligation—to limit sales of our products or services to any person, region, or jurisdiction, and may do so on a case-by-case basis. We may also limit quantities, change product descriptions or pricing without notice, or discontinue products at any time. Any offer on this site is void where prohibited. We do not guarantee that any product, service, or information will meet your expectations or that any errors in the Service will be corrected.

We reserve the right to refuse any order at our discretion and may limit or cancel quantities per person, household, or order. This may include orders placed under the same account, credit card, or billing and shipping address. If we modify or cancel an order, we may notify you via the email or billing details provided at the time of purchase. We also reserve the right to restrict orders that, in our judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide accurate, complete, and up-to-date purchase and account information, including email addresses and payment details, to ensure smooth transaction processing and communication. For more information, please refer to our Refund Policy.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools as is and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.

8.1 Retail ProductsWe accept returns and exchanges for retail products within 30 days of the original purchase date. Items must be unused, in their original packaging, and accompanied by a valid receipt. Refunds will be issued to the original payment method, while exchanges are allowed for items of equal or lesser value. Customers are responsible for return or exchange shipping costs.
8.2 ServicesRefunds for services are available only if the cancellation of flower arrangements is made within 12 hours of booking. Requests must be submitted within this timeframe, and refunds will be processed within 5 business days to the original payment method.For full details, please visit our Refund Policy page.

If you receive a damaged or defective product, please contact us at info@mixanmore.com within 30 days of delivery. We will arrange for the return and offer either a replacement or a full refund, including shipping costs. To qualify, the item must be returned in its original packaging and accompanied by the purchase receipt.

By submitting comments, whether in response to our request (such as contest entries) or voluntarily—through any channel including online, email, or mail—you grant us the unrestricted right to edit, copy, publish, distribute, translate, and use such content in any medium at any time. We are under no obligation to keep your comments confidential, offer compensation, or respond to them. We may, but are not obligated to, monitor, edit, or remove content we deem unlawful, offensive, defamatory, obscene, or in violation of intellectual property rights or these Terms. You agree that your submissions will not infringe on any third-party rights, contain unlawful or harmful material, or include viruses or malware. You must not use a false email, impersonate others, or mislead us or third parties about the origin of your comments. You are solely responsible for the content and accuracy of what you submit, and we accept no liability for user-generated content.

Your submission of personal information through the store is governed by our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

In addition to other prohibitions outlined in these Terms and Conditions, you are strictly prohibited from using the site or its content for any unlawful purpose; to solicit or encourage others to engage in illegal activities; to violate any applicable laws, regulations, or local ordinances; or to infringe upon our intellectual property rights or those of others. You may not use the site to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability. Submitting false or misleading information, uploading malicious code or viruses, or engaging in any activity that could harm the functionality of the Service, the website, or the Internet is strictly forbidden. You are also prohibited from collecting personal information of others, engaging in spamming, phishing, pretexting, crawling, scraping, or using the site for obscene or immoral purposes. Interfering with or bypassing the site’s security features is also not allowed. We reserve the right to terminate your access to the Service or any related website if you violate these prohibited uses.

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free, nor do we warrant that any results obtained will be accurate or reliable. You acknowledge that we may remove or cancel the service at any time without notice. Your use of the service, or inability to use it, is entirely at your own risk. Unless explicitly stated otherwise, the service and all products delivered through it are provided “as is” and “as available,” without any warranties—express or implied—including merchantability, fitness for a particular purpose, durability, title, or non-infringement. Under no circumstances shall we, or any affiliated parties, be liable for any direct, indirect, incidental, punitive, or consequential damages, including but not limited to loss of profits, revenue, savings, data, or any similar damages, arising from your use of the service or any related product—even if advised of the possibility. In jurisdictions where limitations on liability for such damages are not permitted, our liability will be limited to the fullest extent allowed by law.

You agree to indemnify, defend and hold harmless Mixanmore factory and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions). Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of The State of Qatar.

You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

Cancellation requests must be submitted within 48 hours of the original purchase. To cancel an order, please contact our customer support team at info@mixanmore.com with your order details. If the request is received within the specified timeframe, we will process the cancellation and issue a full refund to the original payment method.

Questions about the Terms and Conditions should be sent to us at info@mixanmore.com.

We accept multiple payment methods, including Google Pay, Apple Pay, NAPS, and major credit cards. For delivery, a fee of 20 QAR applies to local orders within Doha, while deliveries outside Doha are charged 30 QAR. International shipping to GCC countries is 100 QAR, and all other international deliveries are 124 QAR.